Digital 4 Business

D4B Care

D+1 / D+5 support anywhere in the world

D4B CARE

D4B Care is a warranty extension offer specially designed to meet the needs of professionals wishing to keep their equipment in operational condition, such as phones, tablets, workstations and many others. This comprehensive technical support solution offers you up to 60 months' protection and a host of benefits!

APPOINTMENT BOOKING

With D4B Care, you benefit from personalized technical assistance and simplified appointment scheduling for the repair of your equipment. Our technical hotline is at your disposal to answer all your questions and guide you towards the most appropriate solution.

UNLIMITED REPAIR

We insure your terminals against any incident, with no deductible and no extra cost. This option offers a three/four-year warranty and unlimited repairs, whatever the nature of the hardware failure or problem encountered.

PERSONALIZED TECHNICAL HOTLINE

The extended warranty comes with personalized technical assistance. A mobility expert is trained according to each internal process and totally dedicated to the account, to follow its requests as closely as possible.

100% COVERAGE FOR BREAKDOWNS AND BREAKAGES

Our workshop is staffed by a team of manufacturer-approved technicians, who use only original or top-quality spare parts for repairs. We cover all material breakdowns and breakages, excluding loss, theft and oxidation.

D4b Care benefits

As a professional, managing your mobile fleet can represent a significant burden in terms of time and costs. That's why D4b Care has been designed to offer you a complete, reliable solution for protecting your equipment.

Reduced maintenance costs

By subscribing to our CARE offer, you benefit from a comprehensive warranty that considerably reduces maintenance costs for your fleet and optimizes your budget.

Reduced downtime

In the event of a problem with any of your equipment, our personalized technical support and unlimited repair services are at your disposal. We also take care of 100% of breakdowns, so that your employees can get back to work quickly and without interruption.

Productivity improvement

With our reliable, comprehensive warranty, you can offer your employees optimum protection for their mobile equipment. This allows them to work with complete peace of mind and concentrate on their productivity, without having to worry about technical problems or repair costs.

A GLOBAL & WORLDWIDE SERVICE

At Digital4Business, we understand the importance of business continuity. That's why we've set up a global, worldwide service to manage your mobile fleet, whatever the size of your company.

We offer variable SLAs (Service Level Agreements), tailored to your needs, to ensure that your mobile fleet is taken care of quickly and efficiently in the event of a problem. What's more, our technical team is on hand to offer personalized assistance and help you resolve any problems that may arise.

We're also proud to offer you our D+1, D+2 or D+5 on-site exchange service, to minimize the impact of breakdowns on your business. In the event of a hardware problem, our team will replace the faulty product within the agreed timeframe.

When you choose Digital4Business, you can be sure of a top-quality mobile fleet management service, wherever you are in the world.

A WORLDWIDE VISION

Our vision of service extends beyond national borders, with distribution centers in different countries, we offer global coverage for our customers. We have several distribution centers strategically located to offer fast, efficient service.

Thanks to our global presence, we are able to exchange faulty equipment in the shortest possible time, wherever the user may be. We work closely with leading carriers to ensure fast, secure delivery.

Our aim is to provide superior service to our customers, wherever they are in the world. We believe that the global availability of our distribution centers is the key to meeting customer needs.

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Contact

+33 (0) 1 44 64 00 30

Address

1-3 rue du Rempart
93160 Noisy le Grand

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